Pengaruh Budaya dan Lingkungan dalam Menentukan Keberhasilan Implementasi Sistem

Dea Valenska Gusman, Imam Syafii, Bambang Satrio, Abdurrahman Harits, Likco Desvian Herindra, Eko Sediyono, Aris Puji Widodo

Abstract


Abstrak

Implementasi Enterprise Resource Planning (ERP) industri mendukung kegiatan inti perusahaan dengan saling terhubung, agar bisa menyokong langkah usaha pada suatu industri melalui akses ke asal informasi yang lebih ringkas serta akurat. Implementasi ERP bisa memperoleh keberhasilan maupun keterpurukan. Supaya keterpurukan tidak dialami pada implementasi ERP perlu agar memiliki pengetahuan faktor-faktor yang menjadi critical success factor (CSF), seperti contohnya budaya dan lingkungan. Untuk tahu dampak budaya serta lingkungan dalam implementasi ERP, maka dilaksanakan pembahasan kembali terhadap sejumlah 14 riset oleh Science Direct yang sudah didapat. Pembahasan ini dilaksanakan memakai metode riset Systematic Literature Review. Menurut pembahasan kembali diperoleh tinjauan dampak budaya serta lingkungan terhadap implementasi ERP yang bisa diamati melalui tiga persepsi, yakni implementasi ERP, critical success factor terhadap implementasi ERP, budaya serta lingkungan terhadap implementasi ERP. Sikap strategic leadership, kekompakan dari tiap divisi, dan sudut pandang pemakai, memberi dampak terhadap budaya dan lingkungan perusahaan untuk meraih kesuksesan implementasi ERP.

Kata kunci: Budaya, ERP, CSF Perspektif Budaya dan Lingkungan

 

Abstract

The implementation of industrial Enterprise Resource Planning (ERP) supports the company's core activities by being connected so that it can support business steps in the industry through access to the more concise and accurate origin of the information. ERP implementation can get both success and downturn. For a downturn not to be experienced in ERP implementation, it is necessary to know the factors that are critical success factors (CSF), such as culture and society. To find out the impact of culture and environment impact on ERP implementation, several 14 studies by Science Direct that had been obtained were carried out. This discussion was carried out using the Systematic Literature Review research technique. According to the re-discussion, a review of the culture and environment impacts on ERP implementation can be observed through three perceptions, namely ERP implementation, critical success factors on ERP implementation, culture, and environment impact on ERP implementation. The strategic leadership attitude, the cohesiveness of each division, and the user's point of view have an impact on the company's cultures and environment aspects to achieve a successful ERP implementation.

Keywords: Culture, ERP, CSF Culture and Environment Perspectives


Full Text:

PDF

References


A. N. Izzati and N. F. Najwa, “Pengaruh Stakeholder Perspective Dalam Penerapan ERP: A Systematic Literature Review,” J. Teknol. Inf. dan Ilmu Komput., vol. 5, no. 1, p. 41, 2018.

R. Saade and H. Nijher, “Critical success factors in enterprise resource planning implementation,” J. Enterp. Inf. Manag., vol. 29, no. 1, pp. 72–96, 2016.

L. Hogan, “Critical success factors for ERP implementations Organizational view,” 2014.

J. J. Jiang, G. Klein, and J. Y. T. Chang, “Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms,” J. Syst. Softw., vol. 157, p. 110392, 2019.

Z. Shao, “Interaction effect of strategic leadership behaviors and organizational culture on IS-Business strategic alignment and Enterprise Systems assimilation,” Int. J. Inf. Manage., vol. 44, no. 13, pp. 96–108, 2019.

T. Escobar-Rodríguez and L. Bartual-Sopena, “Impact of cultural factors on attitude toward using ERP systems in public hospitals,” Rev. Contab. Account. Rev., vol. 18, no. 2, pp. 127–137, 2015.

A. Ahmadzadeh, A. Sheikh Aboumasoudi, A. Shahin, and H. Teimouri, “Developing a QFD model for prioritizing the CSFs of ERP based on the enablers of organizational agility,” Benchmarking, no. 2008, 2020.

S. AlMuhayfith and H. Shaiti, “The impact of enterprise resource planning on business performance: With the discussion on its relationship with open innovation,” J. Open Innov. Technol. Mark. Complex., vol. 6, no. 3, 2020.

A. Ayoub, V. Potdar, A. Rudra, and H. Luong, “Impact of Nepotism on the Human Resources Component of ERP Systems Implementation in Lebanon,” in Communications in Computer and Information Science, 2020.

J. Kimpel, “Measuring the Impact of Culture on Critical Success Factors for Global Information System Implementations,” J. Behav. Appl. Manag., vol. 20, no. 1, pp. 36–50, 2020.

S. Aboabdo, A. Aldhoiena, and H. Al-Amrib, “Implementing Enterprise Resource Planning ERP System in a Large Construction Company in KSA,” Procedia Comput. Sci., vol. 164, pp. 463–470, 2019.

R. Gabryelczyk, “Is BPM truly a critical success factor for ERP adoption? An examination within the public sector,” Procedia Comput. Sci., 2020.

D. Fernandez, Z. Zainol, and H. Ahmad, “The impacts of ERP systems on public sector organizations,” Procedia Comput. Sci., vol. 111, pp. 31–36, 2017.

M. Q. Miranda, J. S. Farias, C. de Araújo Schwartz, and J. P. L. de Almeida, “Technology adoption in diffusion of innovations perspective: introduction of an ERP system in a non-profit organization,” RAI Rev. Adm. e Inovação, vol. 13, no. 1, pp. 48–57, 2016.

A. Greasley and Y. Wang, “Building the hybrid organisation through ERP and enterprise social software,” Comput. Ind., vol. 82, pp. 69–81, 2016.

M. Ağaoğlu, E. S. Yurtkoru, and A. K. Ekmekçi, “The Effect of ERP Implementation CSFs on Business Performance: An Empirical Study on Users’ Perception,” Procedia - Soc. Behav. Sci., vol. 210, pp. 35–42, 2015.

P. H. Ju, H. L. Wei, and C. C. Tsai, “Model of post-implementation user participation within ERP advice network,” Asia Pacific Manag. Rev., vol. 21, no. 2, pp. 92–101, 2016.

M. Haddara and H. Moen, “User resistance in ERP implementations: A literature review,” Procedia Comput. Sci., vol. 121, pp. 859–865, 2017.

J. F. Rockart, “Chief executives define their own data needs.,” Harv. Bus. Rev., 1979.

W. A. Winarno, “Kesuksesan dan Kegagalan Implementasi Sistem Erp: Apakah Kesalahan Peranti Lunak?,” J. Akunt. Univ. JEMBER, 2015.

C. J. Costa, M. Aparicio, and J. Raposo, “Determinants of the management learning performance in ERP context,” Heliyon, vol. 6, no. 4, p. e03689, 2020.

E. Hustad, M. Haddara, and B. Kalvenes, “ERP and Organizational Misfits: An ERP Customization Journey,” Procedia Comput. Sci., vol. 100, no. 1877, pp. 429–439, 2016.

S. Mamoghli, V. Goepp, and V. Botta-Genoulaz, “An approach for the management of the risk factors impacting the model-based engineering methods in ERP projects,” IFAC-PapersOnLine, vol. 51, no. 11, pp. 1206–1211, 2018.

G. Lame, “Systematic literature reviews: An introduction,” in Proceedings of the International Conference on Engineering Design, ICED, 2019.

P. Achimugu, A. Selamat, R. Ibrahim, and M. N. R. Mahrin, “A systematic literature review of software requirements prioritization research,” Information and Software Technology. 2014.

R. Rajnoha, J. Kádárová, A. Sujová, and G. Kádár, “Business Information Systems: Research Study and Methodological Proposals for ERP Implementation Process Improvement,” Procedia - Soc. Behav. Sci., vol. 109, pp. 165–170, 2014.

C. Haberli Junior, T. Oliveira, M. Yanaze, and E. E. Spers, “Performance, farmer perception, and the routinisation (RO) moderation on ERP post-implementation,” Heliyon, vol. 5, no. 6, 2019.

N. V. Syreyshchikova, D. Y. Pimenov, T. Mikolajczyk, and L. Moldovan, “Automation of Production Activities of an Industrial Enterprise based on the ERP System,” Procedia Manuf., 2020.




DOI: https://doi.org/10.32520/stmsi.v10i2.1150

Article Metrics

Abstract view : 107 times
PDF - 54 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.