Building Transparent and Efficient Community Administration: Agile Development of a Neighborhood Information System at Kertamukti Sakti Residence

Reza Riyaldi Irawan, Dendy K Pramudito, Muhtajuddin Danny

Abstract


Community management in residential areas often relies on manual paper-based administration, leading to inefficiency, unclear financial records, data loss, and limited transparency, which undermine good governance and residents’ trust. This study aims to develop a web-based neighborhood (RT/RW) management information system to improve administrative effectiveness, financial transparency, and service quality. The system was built using CodeIgniter, PHP, MySQL, Bootstrap, and jQuery, applying the Agile development method to ensure flexibility and iterative improvement through continuous feedback between the developers and the community. The development process consisted of planning, design, coding, testing, and release stages, with flowcharts and wireframes supporting interface design and black box testing used for functional validation. The system was evaluated using a user-centered usability assessment (System Usability Scale – SUS), obtaining an average score of 82.5, which falls under the Excellent category. In addition, the financial reporting process time was reduced from three days to one hour, and data entry errors decreased by 90%, proving that the system significantly improves operational efficiency and transparency compared to manual methods. In conclusion, the combination of Agile methodology and lightweight frameworks such as CodeIgniter successfully delivers a responsive, transparent, and user-oriented information system that enhances trust and collaboration within the community. Future development will focus on integrating QRIS, e-wallets, and bank transfers to further streamline financial transactions and support sustainable digital transformation in community management.

Keywords


agile development; codeigniter; community administration; management information system; usability evaluation

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DOI: https://doi.org/10.32520/stmsi.v15i1.5784

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